Shipping policy

All orders are processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays may require additional processing time.

Shipping Timeline

Estimated delivery timelines:

Kerala: 7–15 business days (usually 2 days only)
Rest of India: 10–15 business days (usually 4 days only)

Delivery timelines may vary depending on:

location
courier availability
weather conditions
public holidays
unexpected logistical delays

Shipping Charges

Shipping charges are calculated during checkout.

Free shipping may be available on selected orders, offers, or minimum purchase values.

Order Tracking

Once your order is shipped, tracking details will be shared through email or SMS.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Voyra is not responsible for delays or failed deliveries caused by incorrect address or contact details provided by the customer.

Orders returned due to incorrect address or failed delivery attempts may require additional shipping charges for re-dispatch.

Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays caused by courier partners or unforeseen circumstances are beyond our direct control.

Damaged Parcel

If the outer parcel appears heavily damaged or tampered with upon delivery, customers are advised to record a proper unpacking video before opening the package.